Question 1

Why am I being charged extra weight for shingles?

Accepted Answer

Shingles are heavy! We feel comfortable estimating 225# per square of shingles being torn off.
Often times we are pretty close. Of course, it depends on the age of the shingles and what else is thrown into the dumpster. Don't forget to give us the correct number of layers you are tearing off. Anything over the dumpster weight limit is billed at $60 per ton.

Question 2

Why do I have to pay for extra weight because of rain or snow?

Accepted Answer

We can't control the weather, however some of our dumpsters have weep holes in them to help drain water out. When the load is picked up, the steep angle also helps drain water out. Some materials that you put into a dumpster will absorb water, which we can't control either. You may cover the dumpster with a tarp to help prevent water absorption.

Question 3

Why can't I mix brush and leaves with the other items I want to get rid of?

Accepted Answer

Since March 1995, yard clippings and yard waste (including brush and other organic waste) has been banned from the landfill. We can bring a dumpster just for yard waste and we'll bring it to a local recycler. Some cities and townships also provide yard waste drop-off locations or scheduled curbside pick up service. Another alternative is to compost the materials.

Question 4

Why did I get charged extra for some items I put into the dumpster?

Accepted Answer

There are a couple of items that we get charged separately for at the landfill and these costs are passed on to our customers. Whole tires on the rim are $11 each and whole tires off the rim are $6 each, appliances are $25 each, mattresses and box springs are $20 each. These extra charges are listed on our rates page, too.

Question 5

Do you deliver dumpsters outside Grand Rapids?

Accepted Answer

Yes, we deliver dumpsters within a 30-mile radius of our yard in Byron Center at no extra charge.

Question 6

Can I put insulation in a dumpster?

Accepted Answer

There is a very high tonnage fee at the landfill to dispose of loose insulation, please do not put it in our dumpsters. If you have loose insulation, it must be bagged before it goes into the dumpster.

Question 7

Is Construction Refuse Service locally owned?

Accepted Answer

Yes, Construction Refuse Service is locally owned and has been operating in Byron Center since 2001. Read our blog to learn about the benefits of ordering from a local company.

Question 8

How do I dispose of hazardous waste, such as motor oil, oil based paint or lawn chemicals?

Accepted Answer

Kent County has good information on their website for answering this question and many others. Check out their reimagine (https://www.kentcountymi.gov/161/Public-Works)trash website here. If you live in another county, contact them for disposing of items that can't be put into our dumpsters.

Question 9

I need to recycle some items, where do I bring them?

Accepted Answer

Many local thrift shops will take donated goods. Check with your local location for drop off times and items accepted. Other recyclable information can be found on the Kent County website reimage trash.(https://www.kentcountymi.gov/161/Public-Works)

Question 10

I want to order a portable restroom, how does that work?

Accepted Answer

We partner with Kerkstra Services (https://www.facebook.com/kerkstraportables/)for our portable restroom rentals. Just call us for the delivery location and we will take care of it. All portable restroom rates come with a weekly clean out service. We are working with a local company to provide this service, so partner with us and support two businesses at once!

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